Salesforce

Transform Your Business with Salesforce Professional Services

As a proud Salesforce partner, we help global brands revamp their marketing,
sales, and customer service through our Salesforce professional services.

50
Certified SalesForce Consultants
200
Certifications in Sales, Service, Marketing, CPQ, Experience clouds
5
Industries Served
200000
Man-hours of experience in SF implementation
3
Verticals Served

With our Salesforce professional services, businesses can effectively address gaps between their customer expectations and actual experiences. Through well-chalked-out and customized services, we help businesses strengthen their customer acquisition, retention, and overall experience.

We hold experience in analyzing business needs and implementing the right Salesforce solutions. Our Salesforce professional services include Commerce Cloud, Service Cloud, Sales Cloud, Wave Analytics Cloud, Marketing Cloud, and Revenue Cloud.

Industries We Serve

Service Offerings

Our in-depth expertise and comprehensive set of Salesforce professional services can help transform your customer and employee experiences. You can rely on our comprehensive Salesforce solutions to address your most pressing customer experience issues.

Implementation Services

Evoke’s Salesforce consultants can assist with the initial setup and configuration of Salesforce to meet your organization’s specific needs. This includes defining requirements, customizing Salesforce to match your business processes, importing data, and ensuring a smooth transition to the new system.

Custom Development

Sometimes, out-of-the-box Salesforce functionality may not fully meet your requirements. In such cases, Evoke’s Salesforce consultants can develop custom solutions using Salesforce’s powerful development tools, such as Apex (the platform’s proprietary programming language) and LWC components (for creating custom user interfaces).

Integration Services

Businesses use multiple systems to manage various aspects of their operations. Evoke’s Salesforce consultants can integrate Salesforce with other applications, such as SAP, Oracle, Dynamics, marketing automation platforms, or customer service tools like ServiceNow, to create a unified view of customer data and streamline business processes.

Migration Services

If you’re migrating from a legacy CRM system or upgrading from an older version of Salesforce, Evoke’s Salesforce consultants can help plan and execute the migration process, ensuring that data is transferred accurately and without disruption to your business operations. We use our own homegrown reusable components to migrate configurations, customizations, and data in no time.

Training and Adoption

Successful Salesforce implementation requires buy-in and adoption from your users. Evoke’s Salesforce professional services team can provide training tailored to different user roles within your organization, ensuring that everyone understands how to use Salesforce effectively to improve productivity and drive business results. We also provide transition/change management services; our experienced transition managers can work with your internal teams to increase user adoption.

Health Checks and Optimization

Even after Salesforce has been implemented; there’s always room for improvement. Evoke’s Salesforce consultants can conduct regular health checks to assess the performance and effectiveness of your Salesforce instance, identify areas for optimization, and implement best practices to ensure that you’re getting the most value out of your investment. We use automation to run scripts and review application performance after upgrades, new releases, and new functionalities built.

Strategic Guidance

Evoke’s Salesforce professional services consultants can provide strategic advice on how to align your Salesforce implementation with your overall business objectives, identify opportunities for growth and innovation, and help you stay ahead of changing market trends and technology advancements. Our advisory consultants have vast experience and domain knowledge in multiple industries.

Support and Maintenance

Once your Salesforce instance is up and running, Evoke’s Salesforce Service Provider Consultants can provide ongoing support and maintenance to address any issues that arise, perform regular updates and enhancements, and ensure that your Salesforce environment remains secure and compliant with industry regulations. We have multiple options to provide this support. We have both T&M and packaged hours which can be used at any time in a certain period.

Salesforce Clouds We Implement

  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Marketing Cloud
  • Account Engagement
  • CPQ Cloud
  • Analytics Cloud
  • B2B Commerce Cloud
  • Manufacturing Cloud

Our Salesforce Focus in 2025

  • Data Cloud
  • Industry Cloud

Success Stories

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