Unlocking Agility in D365 Monthly Rollouts

One of the key players in the North American agriculture and farming industry, the client operates large-scale organic farming operations. The organization relies on Microsoft Dynamics 365 for enterprise resource planning and day-to-day operations, including inventory, finance, and procurement.

The client faced persistent issues during the regular monthly upgrade cycles of Microsoft Dynamics 365 Finance & Operations (F&O). Manual testing consumed significant resources and time, leading to:

• Inconsistent regression coverage
• Increased number of defects escaping into production
• Delays in monthly patch validations
• High dependency on domain SMEs for UAT cycles

To address the client’s issues with Microsoft Dynamics 365 F&O upgrades, Evoke implemented an automation framework, ensuring full alignment with monthly upgrade cycles:

• To tackle inconsistent regression coverage, we implemented automated regression
• In response to the increased number of defects escaping into production, automation enabled early defect detection
• Delays in monthly patch validations were resolved by running automated validations immediately after monthly patch deployments

• 70% reduction in regression test cycle time (from 5 days to 1.5 days)
• 95% automation coverage for key D365 modules
• Detected 30% more defects before UAT compared to previous manual cycles
• Enhanced test traceability with automated logs and reports