The Business Challenge
Our client, an industry leader in machinery design and digital innovation, faced a significant challenge with their existing application, which utilized voice-activated technology to assist human-machine operators. The application, built using the Win2000 Design pattern, suffered from undefined start and end points, causing confusion and frustration for the user.
The Solution
- Engaged in comprehensive discussions and interviews to understand user behavior.
- Created wireframes after consolidating flows and interactions within the interface.
The Benefits
- Increased customer acquisition through enhanced application design and user experience.
- Gained productivity for human-machine operators in the initial phase.
