About the Client
The client is one of America’s largest residential garage door manufacturers and a respected brand in the commercial and industrial door industry. The client was facing challenges with their manual paper-based process to deliver bundles.
The Solution
- Introduced external scanner to unload and scan the bundles.
- Chose different font sizes, colors, taps to suit various user personas.
The Benefit
- Damages/shortages/overages are now reported at each stop.
- Automated existing processes to reduce manual errors and increase performance efficiency.
