Securing Mobile Platforms to Meet HIPAA Standards
Industry:
Health Insurance / Digital Healthcare
Region:
North America
Technology:
Android, iOS and Azure cloud
About the Client
A leading North American health insurance provider offering digital services for policy management, claims processing, and member engagement. Their mobile application is a critical customer-facing platform, supporting thousands of users across Android and iOS for tasks such as plan selection, benefits tracking, and secure claims submission.
Challenges
With increasing adoption of their mobile application and growing regulatory scrutiny, the client faced a need for robust mobile security assurance. Key challenges included:
- Absence of structured penetration testing for production mobile apps on Android and iOS
- Exposure to platform-specific threats like insecure storage, tampering, and OS-level vulnerabilities
- Risk of insecure API usage and data leakage through weak client-server communication
- Need for detailed vulnerability reporting to support HIPAA compliance and sprint remediation
Solutions
Evoke executed a targeted Offensive Security engagement focused exclusively on the client’s Android and iOS mobile platforms:
- Performed Mobile Application Penetration Testing
- Detected hardcoded secrets, exposed components, and flawed authorization mechanisms
- Delivered a HIPAA-aligned remediation report
Results
- Identified and mitigated critical vulnerabilities, including insecure data storage, exposed APIs, and broken access controls
- Reduced mobile application security debt with focused remediation across versions
- Enabled secure release cycles with integrated security validations for future builds
- Boosted end-user and stakeholder confidence through enhanced app trust and compliance alignment
