The client is a well-known plastics manufacturer based in California, USA, with over 50 years of experience in providing stock and custom solutions. Their supply chain includes a diverse range of products, such as films, bags, containers, and more, serving industries like food processing, food retail, industrial, and healthcare.
The client had been relying on the legacy Salesforce Classic application and wanted to upgrade it to the latest Lightning version. The goal was to enhance user experience and improve business ROI through an upgrade to Salesforce Lightning. Additionally, the client wanted to complete the migration swiftly due to internal constraints. A key part of the process also involved migrating legacy data from third-party applications into Salesforce. Evoke assisted the client in making this transition seamless and hassle-free.
After performing the gap analysis, our experts implemented the Salesforce quick migration pack. We overcame potential migration challenges and carried out the entire process as smoothly as possible with no user downtime.
- Data from external systems was available in Salesforce
- Improved team productivity and collaboration drastically, which helped the sales team to close deals much faster, with a 40% increase in responses
- Improved business insights and visibility
- Increases customer engagement and satisfaction by 30%