Resilient QA for Oracle-Centric Systems
Industry:
Manufacturing
Region:
Ohio, USA
Technology:
UFT, SQL
About the Client
A leading North American manufacturer specializing in building products, including garage doors and entry systems. The organization relies heavily on Oracle E-Business Suite (EBS) to manage its enterprise-wide operations across finance, inventory, and supply chain.
Challenges
Frequent Oracle EBS patches and configuration updates created a fragile QA process. The client experienced:
- Recurring issues after untested patches were deployed to production
- Manual QA efforts that couldn’t scale with fast-paced change cycles
- High ERP downtime, impacting business continuity
- No automation in place for core modules like purchasing, inventory, and order management
Solutions
Evoke implemented a UFT-based automation solution focused on regression testing and stability validation of Oracle ERP workflows.
- Resolved post-patch issues
- Reduced ERP downtime
- Widened core module coverage
Results
- Reduced ERP testing turnaround time by 45%
- Enabled smooth rollouts of monthly patch releases
- Improved ERP stability and reduced downtime by 30%
- Gained the confidence of business teams through early validation
