Quality Enablement During Business Model Transformation
Industry:
Financial Services
Region:
North America
Technologies:
Legacy + Cloud Systems, Data Integrations, CI/CD
About the Client
A financial services organization undergoing a strategic transformation—driven by acquisitions and executive leadership changes—engaged Evoke to stabilize and scale their digital ecosystem. This transformation included modifications to their existing business model, systems integration across acquired entities, and enhancements to reporting, compliance, and transaction modules.
Challenges
- Complex changes due to multiple acquisitions and the restructuring of business workflows
- Increased risk of quality issues with accelerated transformation timelines
- Disparate QA practices across legacy and newly integrated platforms
- Limited automation, leading to long test cycles and delayed releases
- Lack of test governance and inconsistent release readiness practices
Solutions
- Testing Advisory and Transformation Enablement
- Change-Centric QA Planning
- Automation and Quality Acceleration
Results
- Unified QA Governance: QA strategy aligned across legacy and acquired systems
- Accelerated QA Cycles: 40% reduction in test execution time
- Change Readiness: Enhanced agility in validating changes from acquisition integration
- Automation Coverage: 65% automation achieved across regression and integration flows
- Defect Reduction: 35% reduction in post-release defects
- Real-time Visibility: Leadership enabled with quality dashboards for informed decision-making
- Business Continuity Support: Seamless QA coverage during organizational changes
