A major North American energy and utilities provider operating across electricity distribution, smart metering, and renewable energy management. The client supports both industrial and residential customers via web-based portals and cloud-connected systems that manage billing, grid monitoring, outage reporting, and energy usage analytics.
As the client modernized their smart grid infrastructure and digital consumer services, several cybersecurity challenges surfaced across their web applications, APIs, and Azure-hosted services:
- Smart meter management interfaces and customer billing portals lacked proper access control and secure input handling
- APIs connecting third-party billing, IoT sensors, and field service systems were not consistently tested, leading to insecure integrations
- Cloud configurations in Azure had exposed services, misconfigured roles, and broad access policies
- Security testing was reactive, and vulnerabilities often surfaced during late-stage UAT or external audits
Evoke deployed a targeted Offensive Security and Product Security framework to strengthen the client’s energy tech stack:
- Conducted web and API penetration testing
- Performed Azure Cloud Infrastructure Security Assessments
- Delivered secure configuration guidelines
- Developed a Security Console Dashboard
- Identified and remediated 40+ critical issues within 90 days, significantly reducing risk to core grid operations
- Increased cloud and application security visibility across engineering, DevOps, and compliance teams
- Shifted security earlier in the lifecycle, reducing post-release findings by 60%
- Boosted preparedness for NERC and ISO 27001 audits through structured evidence tracking
- Enhanced consumer trust through improved resilience in public-facing energy platforms