A major SaaS provider in facilities and asset management, offering cloud platforms to streamline operations for global clients in real estate, logistics, and manufacturing.
The client’s product suite spanned multiple microservices and configurations. The QA team faced:
- Unpredictable regressions across environments
- Communication gaps between business and QA due to a lack of test clarity
- High rework due to unclear test documentation and manual steps
- Fragmented automation across teams with no reuse
Evoke modernized the QA landscape using a Robot Framework and Selenium combination, augmented with a Gherkin-style BDD approach to promote collaboration and reusability.
- Addressed regression unpredictability with robust nightly regression suites
- Communication gaps were resolved by expressing tests, aligned with product owner inputs
- Rework from unclear documentation was reduced by converting legacy test cases
- 60% reduction in test design time using Gherkin syntax
- Improved stakeholder engagement with readable test narratives
- Detected 20% more UI defects pre-release
- Increased regression coverage from 30% to 85%