About the Client
The customer supports hospitality businesses across Australia in enhancing performance and profitability by providing an integrated technology platform and specialized accounting services tailored for the industry.
Challenges
- HR, Timesheet, ERP, and Payroll data were maintained in siloed systems
- Lack of automation led to data discrepancies and user complaints
- Delays in synchronization impacted data accuracy and visibility
- Increased IT and operational overhead due to manual processes and security management
Solutions
- Custom Azure integration to enable seamless data synchronization across systems
- Azure Data Platform leveraged for ingestion, transformation, and synchronization
Results
- Near real-time data synchronization via Webhooks and callback flows into Azure
- Reduced manual effort and errors with automated sync across HR, Timesheet, Leave, and Payroll systems
- Clear data ownership boundaries across integrated systems
- Cost-effective architecture using Azure serverless components (pay-as-you-use model)
- Enhanced security and reduced operational overhead through alignment with cloud best practices