Ensuring Scalable Security in Online Learning Environments

A leading EdTech organization in North America, the client provides a cloud-based learning management system (LMS) used by K–12 schools, colleges, and online certification providers. Their platform delivers virtual classrooms, exam proctoring, student progress tracking, and administrative tools to millions of educators and learners.

As the demand for digital education surged, the client faced multiple security challenges across their web platform, APIs, and Azure cloud infrastructure:

• Role-based access controls between students, teachers, and administrators were inconsistently enforced, leading to authorization bypass risks
• APIs supporting grading, attendance, and content delivery lacked proper validation, increasing the risk of data tampering. (No change)
• There was limited security coverage across multi-tenant environments, especially for institutional customers with region-specific compliance needs
• Security vulnerabilities were often discovered late in the development cycle, disrupting sprint plans and QA timelines

Evoke implemented a multi-layered Application Security and Product Security program tailored to the academic ecosystem:

• Conducted web and API penetration testing
• Performed Azure infrastructure reviews
• Introduced security checkpoints
• Delivered a central security dashboard

• Raised pre-release vulnerability detection by 40% across key academic modules
• Reduced post-release security incidents by 55%, improving platform reliability during peak exam seasons
• Enabled secure deployment cycles every two weeks without compromising product velocity
• Increased collaboration between security, development, and QA teams through sprint-based remediation workflows
• Strengthened data privacy alignment with FERPA, SOC 2, and regional academic standards