Ensuring Compliance and Performance: Scalable Testing of a Pharmaceutical Manufacturing and Regulatory Platform

The client is a global pharmaceutical company with manufacturing facilities and regulatory operations spanning multiple regions. Their enterprise applications manage critical functions such as drug batch manufacturing records, compliance documentation, deviation tracking, and regulatory submissions to authorities like the FDA and EMA. Given the regulatory sensitivity, application performance and stability are mission-critical to maintaining audit trails, ensuring data integrity, and supporting production continuity.

With increasing data volumes, regulatory complexity, and user concurrency across global sites, the company’s application began experiencing slowdowns during key workflows such as batch approval and regulatory document generation. The performance issues affected compliance timelines and jeopardized adherence to critical regulations.

Evoke’s strategic engineered solution helped the company to test and enhance system responsiveness and reliability under realistic usage conditions:

• Identified mission-critical workflows and analyzed real-world performance impact
• Simulated up to 1,500 concurrent users
• Collaborated with infrastructure and dev teams to optimize
• Enabled real-time monitoring, logging, and root cause analysis.

The performance testing initiative delivered measurable improvements in scalability, compliance readiness, and operational efficiency:

• Achieved sub-3 second response times for 90% of high-priority transactions during peak concurrent usage.
• Reduced batch approval cycle times by 30% through backend optimizations.
• Completed a 12-hour soak test without any memory leaks, connection drops, or CPU saturation.
• Increased API throughput by 45%, enabling seamless sync with third-party systems and regulatory portals.
• Strengthened system readiness for global audits and future regulatory expansions.