Containerization & Performance for Enterprise Agility

An Australian specialist insurer serving heavy transport fleets, machinery, and logistics businesses—ranging from large enterprises to SMEs—undertook a platform modernization initiative to support continued growth and enhance digital agility. This transformation was carried out in collaboration with a strategic technology partner.

The organization’s legacy insurance systems—monolithic and batch-oriented—were increasingly hindering agility and performance. Slow development cycles, limited scalability, and suboptimal performance under load made it difficult to meet evolving business and customer demands. The organization aimed to modernize its platform to achieve:

• Faster rollout of new features, including e-commerce claims processing and IoT-driven risk models
• Scalable, resilient infrastructure capable of handling peak traffic without unnecessary overprovisioning
• Enhanced performance across user-facing workflows and backend API integrations

A phased transformation delivered application containerization and performance optimizations:

• Platform Modernization
• Integration & DevOps
• Performance Benchmarking
• Performance Tuning

• Reduced deployment cycle by >50%—from weeks to days
• Achieved <800ms API latency for >95% of policy and claims transactions under 500-user load
• Scaled smoothly during soak tests—24-hour formats without errors or slowdowns
• Improved system reliability—no container node failures under load
• Enabled new risk modeling integration using Kubernetes-friendly microservices