Consistent Security for Rapid Insurance Delivery

A global automobile insurance provider offering digital-first solutions for policy issuance, vehicle claim management, customer onboarding, and risk analytics. The company serves millions of customers across multiple countries, delivering high-performance web and API platforms for agents, underwriters, and end-users. Their scalable, microservices-driven infrastructure supports real-time policy transactions, AI-assisted claims handling, and partner integrations with automotive ecosystems.

As the client expanded its digital insurance platform across geographies and partner ecosystems, security risks emerged across web applications, APIs, and microservices due to rapid delivery cycles and inconsistent controls:

• Frequent updates to claims and underwriting modules introduced regression vulnerabilities
• Communication gaps between product, development, and security teams resulted in unclear risk ownership
• Security testing lacked structure, leading to ad-hoc assessments with limited coverage
• The microservices architecture did not enforce uniform security controls, increasing the chance of API-based attacks and privilege escalations

Evoke deployed a tailored Application Security and Product Security strategy to scale security across the client’s automobile insurance platform:

• Conducted Web and API Security Testing
• Performed Microservices Configuration Reviews
• Introduced a Risk-Based Testing Framework
• Created a central test repository

• Reduced post-release security incidents and rework by 60%
• Increased vulnerability detection rate by 20% during sprint validation
• Boosted cross-environment security coverage from 30% to 85%
• Enabled collaborative security ownership across underwriting, claims, and product engineering teams
• Strengthened audit readiness with alignment to OWASP Top 10, NIST 800-53, and insurance regulatory standards