Accelerating Processing Speeds in Time-Sensitive Financial Operations

A global provider of enterprise-level legal and compliance services supports many of the world’s leading financial institutions, including the majority of Fortune 500 companies. Their digital platform enables clients to manage secured transactions, digital brand protection, regulatory compliance, and corporate entity administration. For financial institutions, platform performance is especially critical during filing deadlines, year-end closings, and compliance review cycles.

As the platform’s client base within the banking sector expanded, performance issues began surfacing during critical reporting windows—particularly around quarter-end filings and large-scale transaction amendments. The system experienced:

• Increased latency in document validation and filing workflows
• Sluggish performance during bulk operations
• Delays in integrations with external regulatory systems, such as Secretary of State APIs

A multi-layered performance engineering strategy was implemented to simulate real-world usage and optimize critical workflows:

• Bulk entity creation and UCC filings
• Document upload & validation (PDF, XML)
• Real-time sync with state regulatory portals
• Ran soak, spike, and failover tests against a pre-prod mirror of the production stack

• Achieved <2-second response time for 90% of high-priority filing and dashboard workflows
• Optimized database procedures reduced UCC filing latency by 45%
• Validated horizontal scalability with AWS EC2 autoscaling during 4-hour load peaks
• Splunk analysis helped proactively identify bottlenecks in external API retries
• Enabled to meet SLA targets for their Tier-1 banking clients even during filing surges