Accelerating Business Growth and Scalability with Seamless ERP Accessibility
Industry:
Hospitality Tech3
Region:
Australia
Technology:
Power Pages, Power Automate flows, Dataverse, Dynamics 365 Business Central, Power BI, Business Central API, Azure AD (Entra) authentication, Power platform security
About the Client
The client company, based in Australia, offers an integrated platform and specialized accounting services to hospitality businesses, assisting them in improving their performance and profitability.
Challenges
- Lack of centralized ERP data access & self-service ability restricted external users to view or work with ERP data
- The company needed automated ERP Data Integration with accuracy & consistency
- A future-proof solution was needed that could assist business expansion and meet the changing business needs
Solutions
- Self-Service Portal for External Users
- Automated Data Integration
- Enhanced Architecture Scalability and Security
Results
- Improved Customer Experience: Seamless ERP data access and its centralized platform enhanced customer satisfaction and retention
- Operational Efficiency: Increased productivity by automation of data management tasks
- Cost-Optimization and Future-Ready: Leveraging low code/no code approach enhanced business scalability while reducing maintenance costs. This helped the client company to expand their operations and thrive
