Published: November 19, 2024

Companies are turning to technology, particularly evolving their strategies to implement Robotic Process Automation (RPA), with a vision of automating repetitive tasks, a crucial aspect of the modern business landscape. Implementing a structured approach like the Automation Factory Model helps enterprises automate operations with improved productivity, better quality, and lower expenses.

Automation Evangelist, who advocates for automation, plays a key role in connecting the Global RPA Owner with Automation Advocates, facilitating the establishment of automation as an industry standard. They educate and promote the implementation of automation solutions, ensuring business goals and technological capabilities are aligned. This blog explores the importance, responsibilities, and influence of the Automation Evangelist role on the success of the RPA Factory Model.

Understanding the Automation Factory Model

The Automation Factory Model serves as a detailed framework to scale RPA across an organization, helping to evolve from a high-manual-effort operating model to a fully automated model. By executing the Automation Factory Model, network teams and stakeholders can implement a strategy that aligns with business goals, significantly enhancing efficiency and maximizing opportunities for innovation.

Key components of this model include:

  • Global Automation Factory: A centralized team dedicated to developing and implementing automation solutions.
  • Automation Control Center: Managing and prioritizing center for automation concepts and initiatives.

The Role of the Automation Evangelist

The Automation Evangelist, who plays as a link between Global RPA Owner and Automation Advocates is pivotal to the impact of the RPA Factory Model. The expert in respective fields guarantees the automation strategy aligns with the business objectives and specific requirements of each department. Here are the reasons why this role is crucial:

1. Promoting Automation Awareness and Adoption
To promote the broad adoption of automation technologies across organization by educating potential customers, the benefits of RPA, how it can streamline operations, reducing manual work is considered the primary responsibility of an Automation Evangelist.

Moreover, Automation efforts can become fragmented, while separate departments focus on independent projects without a unified strategy in the absence of an automation evangelist. It is their responsibility to ensure both technical and non-technical stakeholders are on board and automation strategy is effectively communicated throughout all business units.

2. Facilitating Collaboration Between Business and Technology Teams
In the RPA Factory Model, the Automation Evangelist collaborates closely with the Global RPA Owner, functioning as a bridge between business users and technology teams. Additionally, they ensure both parties are aligned on goals and priorities while they promote automation within respective departments.

3. Driving Innovation and Best Practices
They advocate for effective, secure, and scalable automation solutions, while they are tasked with keeping the organization updated with latest advancements in RPA. As an initiative-taking role, they engage in discovering advanced automation technologies such as AI-driven and cloud-based RPA solutions.

4. Ensuring Governance and Accountability
Evangelist is responsible to make sure that automation initiatives comply with the company’s governance framework. Governance is considered an essential element of the Automation Factory Model that includes monitoring KPIs and fostering transparency. They reduce the risk of failure, prioritize relevant projects, and undergo detailed assessment before implementation.

5. Mentoring Automation Champions
Automation Champions are department representatives, who require guidance to maximize their effectiveness. They are crucial in promoting automation and identifying areas for improvement within their respective business units. The Automation Evangelist assist them identifying automation opportunities, guide by providing necessary knowledge and support required to implement RPA solutions effectively.

The Global RPA Owner and Automation Evangelist Partnership

The Global RPA Owner verifies and ensure that the organization’s RPA efforts align with its business objectives and oversees the overall RPA strategy. The Automation Evangelist guarantees effective execution of automation initiatives by working closely with business users. On the contrary, Global RPA Owner focuses on the broader picture.

The collaboration of these two powerful roles complements in the success of Automation Factory Model.

  • Strategic Alignment: The Global RPA Owner determines the overall strategic plan. On the other hand, Automation Evangelist is responsible to implement the strategy effectively in practice.
  • Communication and Collaboration: The Evangelist generally act as a communication link between business and technology teams, ensuring the collaboration and harmony between them, while confirming RPA strategy is clearly conveyed.
  • Innovation and Best Practices: Both roles encourage innovation and strives to stay at the forefront of RPA technology.

Automation Champions: The Role of Advocates

Automation Evangelist ad Automation Champions are essential for promoting RPA and advocating for automation within their departments, respectively. In addition, they concentrate on identifying ways for process improvement.

The champions receive mentorship from the Automation Evangelist for better result and success. Their collaboration makes sure the Automation initiatives are improving, thus make the organization’s RPA strategy scalable.

Conclusion:
The Automation Evangelist serves as the cornerstone of the RPA Factory Model, driving collaboration and promotion and ensuring alignment with the organization’s extensive goals. By bridging the gap between business needs and technological capabilities, they transform automation into a strategic asset rather than a mere tool. Their vision and advocacy inspire teams to embrace innovation, while their guidance ensures that every initiative contributes to measurable success.

More than just a technology advocate, the Automation Evangelist is a catalyst for change—unlocking the full potential of automation to redefine efficiency, elevate productivity, and set the stage for sustained growth. In a rapidly evolving digital landscape, their role is indispensable, embodying the organization’s commitment to a future driven by innovation and impact.

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