Fortifying Data Security and Compliance with a Pega-Powered Solution
Industry:
Corporate Services
Region:
USA
Technology:
HashiCorp Vault encryption with Pega's RBAC
About the Client
A leading provider of corporate governance services wanted to strengthen its data security and compliance to safeguard confidential Customer PII data. Evoke provided a Pega-powered solution that empowered the company with a secure, complaint, and auditable system—reinforcing customer data protection and accountability.
Challenges
- The company faced challenges around sensitive data handling, regulatory compliance, and access control. These put customers’ Personally Identifiable Information (customer PII) at risk
- The client needed to securely manage sensitive customer information such as Social Security Numbers and financial details
- They needed to conform to regulatory compliance like GDPR and HIPAA
- Their system was required to ensure that only authorized personnel had specific PII accessibility based on their roles
Solutions
- Encryption with HashiCorp Vault Integration
- Strengthened First-Stage Encryption
- Key Management
- Role-Based Access Control
Results
- Enhanced Security & Accountability: Evokeʼs solution ensures encryption of sensitive customer data and restricted access strictly to authorized personnel. This not only safeguarded Personally Identifiable Information (PII) but also enhanced accountability across user roles
- Improved Compliance & Auditability: By enabling detailed tracking of data access and modifications, the solution helped the organization meet key regulatory standards, including GDPR and HIPAA, while also streamlining audit readiness
