Controlling Volatility in Banking Systems
Industry:
Finance and Insurance
Region:
Illinois, USA
Technology:
Cypress, REST Assured, Jenkins, Oracle DB
About the Client
A well-established financial services provider based in the US, offering digital banking, loan processing, and financial planning tools for both retail and commercial clients.
Challenges
The client’s digital banking portal experienced rapid feature changes. The QA team struggled to:
- Validate complex multi-step account flows manually
- Keep pace with parallel development and environment refreshes
- Execute backend API and frontend UI validations within tight sprint cycles
- Maintain test reliability due to dynamic data and asynchronous services
Solutions
Evoke deployed a hybrid automation framework using Cypress for frontend validations and REST Assured for backend API testing, ensuring end-to-end functional coverage.
- Cypress tests were created for key flows
- Parallel development and environment issues were addressed
- API and UI validations were seamlessly integrated
Results
- 90% test automation coverage for business-critical features
- 50% faster regression cycles, allowing weekly releases
- Reduced post-production bugs by 40%
- Gained stakeholder confidence with 99.8% build stability
