Secured Global Operations with a Multilingual Enterprise Platform

Client is a global leader in coating solutions operating across multiple countries with complex procurement, sales, and documentation processes. The organization required a secure internal platform to consolidate disparate tools and enable seamless collaboration across regions with different local policies and languages.

• Heavy reliance on multiple open-source applications created data security risks and fragmented access control across global operations.
• Manual data entry processes led to errors, delays, and duplication of effort in procurement and sales workflows.
• Language barriers and scattered document storage hindered efficient collaboration across countries following distinct regulatory requirements and data formats.
• Lack of centralized data management and version control across multiple spreadsheets created inconsistency and compliance risks.

• Conducted stakeholder interviews across regions to identify data security vulnerabilities and workflow pain points.
• Performed user interviews with sales and procurement teams in three countries to understand daily data operations and regional challenges.
• Mapped current data entry and approval flows to identify inefficiencies and opportunities for automation.
• Analyzed existing internal and open-source tools to highlight gaps in security, usability, and multilingual support.
• Defined core platform objectives: centralized secure access, automated workflows, multilingual accessibility, and real-time validation.
• Designed an AI-driven architecture with intelligent chatbot and integrated document translation to support cross-border collaboration.
• Established audit tracking and approval workflows to ensure compliance with local policies and data regulations.

• Consolidated multiple open-source tools into a single secure platform, reducing security risks and access control complexity.
• Eliminated manual data entry bottlenecks through smart automation and real-time validation, improving accuracy and speed.
• Enabled seamless cross-country collaboration through integrated document translation and multilingual support.
• Achieved compliance with diverse local policies and regulations through centralized audit tracking and standardized workflows.